Privacy Policy

Terms of Service & Wholesale Application Agreement

Welcome to Groovin Fulfillment LLC.

We value long-term wholesale partnerships built on clarity, efficiency, and mutual responsibility. These Terms of Service (“Terms”) outline how our wholesale, logistics, and value-added services operate. They are designed to ensure transparency and consistency across all transactions. By submitting an application, placing an order, storing inventory, or otherwise engaging with Groovin Fulfillment LLC (“Company”), you (“Buyer”) agree to the following Terms.

General relationship framework

Groovin Fulfillment LLC operates as a business-to-business wholesale supplier and logistics partner. All transactions are commercial in nature and intended for resale, export, or distribution. Buyers are expected to operate independently and are responsible for understanding the requirements, risks, and obligations associated with their chosen resale channels.

Pricing, payments, and processing

All prices are listed in U.S. dollars. Orders must be prepaid in full via approved payment methods, including wire, ACH, debit card, credit card, or cash. Funds must clear prior to release of merchandise. Once an order is accepted and payment is received, the order is considered complete and final. This structure allows inventory to be secured efficiently and pricing to remain consistent.

Minimum order expectations

Minimum order quantities may apply on individual items. Unless otherwise agreed in writing, a general minimum purchase of $3,000 per order applies.

Chargebacks and Disputes

By making a purchase, the buyer agrees to waive their right to file a chargeback against Groovin Fulfillment LLC. Initiating a chargeback will result in the buyer’s immediate loss of access to all purchased merchandise, regardless of the outcome of the chargeback Investigation. Groovin Fulfillment LLC reserves the right to seize any merchandise in the buyer’s possession in the event of a chargeback dispute, pending resolution. The buyer agrees that initiating a chargeback constitutes a material breach of these terms, resulting in forfeiture of any rights or claims related to the transaction.

Dispute Resolution

Any disputes arising under these terms shall be resolved exclusively in the courts located in the State of Florida. By purchasing, the buyer consents to this jurisdiction and venue for all legal proceedings. In the event of legal action, the prevailing party shall be entitled to recover its attorneys’ fees and costs.

Amendments to Terms

Groovin Fulfillment LLC reserves the right to amend these terms at any time without prior notice. The latest version of the terms will be posted on our website and will apply to all subsequent purchases.

Return Policy

NO RETURNS. ALL SALES ARE FINAL. IN the event there was misinformation during the transaction, it must be reported to Groovin Fulfillment LLC within 3 business days of receiving the merchandise. If Groovin Fulfillment initiates a “Buy Back”, it may be subject to a restocking fee up to 45% in regard to the product. Note: Groovin Fulfillment sells merchandise in conditions other than just brand new. It is the buyer’s responsibility to ensure they read all descriptions and details in product offerings.

Cancelations

ALL ORDERS ARE FINAL. NO CANCELATIONS. We constantly have people pay for items and after the deal is done, they realize they can get a cheaper price elsewhere or that they are restricted to sell the item or they have issues regarding their product or they have buyers remorse and they wish to cancel their item or if they don’t want to wait any longer without a reasonable period of time. Purchase orders and submitting payment are legally binding agreements to purchase the merchandise! NO CANCELLATIONS WILL BE ALLOWED FOR THESE REASONS! By signing this agreement, the buyer agrees that if they submit a purchase order, they are submitting a legal document guaranteeing that they are purchasing the goods and that they will submit a payment within 5 business days unless there is a lead time and it is mentioned on their invoice. Failure to remit payment results in Groovin Fulfillment LLC acquiring counsel with an attorney to pursue you for the funds, which you are obligated to pay. Buyers pay for all litigation fees

Additional Provisions:

Any unauthorized reversal of payment will be fully pursued permissible by law, including filing claims for damages, interest, and fees. Buyers engaging in unauthorized reversals or chargebacks will be reported to relevant authorities and credit agencies, as applicable.

Shipping, release, and custody

Buyers may arrange their own shipping or request coordination assistance when available. Once merchandise is released to a carrier or made available for pickup, custody and responsibility shift to the Buyer. Shipping timelines, carrier performance, and transit conditions are outside the Company’s direct control.

Storage and handling guidelines

To keep warehouse operations efficient, Buyers are expected to arrange removal promptly once notified that inventory is ready

After a seven (7) day courtesy period, storage fees apply and accrue daily:

$10 per box per day
$30 per pallet per day

Fees run concurrently and must be paid in full prior to release. Inventory left beyond reasonable timeframes may be deemed abandoned and handled in accordance with operational needs.

Preparation and value-added services

Optional preparation services are available to support different fulfillment strategies and may include labeling, bundling, poly-bagging, FBA/WFS prep, and FBM fulfillment.

Typical rates may include:

FNSKU labeling: $0.50–$1.00 per unit
SKU labeling: $0.35–$0.60 per unit
Bundling / poly-bagging: $0.45 per unit
Box labeling: $1.00 per box
FBM prep: approximately $1.50–$2.00 per unit

Rates may vary based on volume, requirements, and labor conditions.

Order finality and operational certainty

Due to the nature of wholesale sourcing, logistics coordination, and inventory commitments, all sales are final once processed. Returns, cancellations, and refunds are not offered except where required by law.

Inventory availability and timing

Inventory may be in stock, inbound, or sourced through third-party channels. Lead times are estimates only and are not guarantees. Delays caused by supply chain conditions, carriers, or third parties do not constitute breach.

Marketplace, resale, and channel dynamics

Each marketplace and resale channel applies its own policies, enforcement standards, and documentation requirements. Buyers are responsible for evaluating whether goods align with their resale strategy and platform eligibility. Groovin Fulfillment does not control platform decisions, listing removals, account actions, documentation acceptance, or enforcement outcomes.

Product condition and resale environment

Unless otherwise specified in writing, goods are sold in their current condition. Packaging, labeling, or condition characteristics may vary depending on source and product type. Buyers are encouraged to review all product information prior to purchase.

Allocation of risk and responsibility

Buyer agrees that responsibility for possession, resale, distribution, storage, and downstream use of goods rests solely with Buyer once goods are released or made available. This allocation allows the Company to focus on sourcing and logistics while Buyers manage their individual business models.

Payment integrity and dispute handling

To maintain efficient operations, Buyers agree not to initiate unauthorized chargebacks, payment reversals, or disputes through payment processors. Any such action constitutes a material breach of these Terms and may result in account suspension, recovery actions, and enforcement measures.

Indemnification and hold-harmless obligation

Buyer agrees to defend, indemnify, and hold harmless Groovin Fulfillment LLC, its owners, members, managers, employees, agents, and affiliates from any and all claims, demands, losses, damages, liabilities, costs, or expenses arising from or related to:

Allegations of counterfeit, inauthentic, diverted, or stolen goods
Marketplace enforcement actions or account suspensions
Brand, consumer, or third-party claims
Regulatory or governmental actions
Buyer’s resale, distribution, or storage of goods

This obligation applies regardless of cause and survives delivery, resale, and termination.

Limitation of liability

The Company shall not be liable for indirect, incidental, consequential, special, or punitive damages. Any liability, if established, shall be limited to the amount paid for the specific goods giving rise to the claim.

Costs, fees, and enforcement

In any dispute, claim, mediation, arbitration, or litigation arising out of or relating to these Terms or any transaction, Buyer agrees to pay all attorneys’ fees, court costs, and related expenses incurred by the Company, regardless of whether the outcome is in favor of the Company or Buyer.

Governing law and forum selection

These Terms shall be governed by and construed under the laws of either the State of Florida or the State of Illinois, at the sole election of Groovin Fulfillment LLC. The Company shall have the exclusive right to select the forum and venue for any dispute. Buyer irrevocably consents to the selected jurisdiction and waives any objection, including jury trial.

Updates and continued use

These Terms may be updated periodically to reflect operational or legal changes. Continued use of the Company’s services constitutes acceptance of the most current version. By placing an order, the buyer acknowledges and agrees to these Terms of Sale. It is the buyer’s responsibility to read and understand these terms prior to making a purchase. By accepting these terms, you understand Groovin Fulfillment is a wholesaler and distributor of both closeout and brand deals and that not all deals have supply chain documents to give to clients nor are we required to provide unless by the Law Lead Times are estimates and the buyer agrees to give Groovin Fulfillment a reasonable amount of time to preorder the merchandise in the case that it is not in stock. Most of the merchandise we offer to clients is in stock and in our warehouse, however, we do sometimes offer products that we do not own or that are inbound to our warehouse. With that said it’s hard to guarantee arrival times as shipments can be delayed so buyers waive all rights to charge back in the case of shipping delays. Unless otherwise stated, Groovin Fulfillment LLC does not claim to have merchandise in stock. A reasonable period will be given to Groovin Fulfillment LLC to process and ship all orders. This does not include lead time as they may be given to you either through email or Orally.

SMS Terms & Conditions Product Description

By providing your mobile phone number, you consent to receive SMS messages from Groovin Fulfillment LLC related to order updates, promotional offers, and daily deals.

Message Frequency (use whichever matches the submission in the registration form)

Message frequency may vary.
You may receive 20 SMS messages per [week/month].

Message and Data Rates .

Standard message and data rates may apply.

Opting Out

You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support

Your phone number will be handled in accordance with our Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

You may opt out by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply. You may review our Privacy Policy to learn how your data is used.

As a condition of receiving access to non-public business information (including but not limited to inventory sheets, pricing, supplier information, buying terms, sourcing data, margin data, customer lists, logistics information, and related materials) (“Confidential Information”), Recipient agrees:

to use Confidential Information solely for evaluating or purchasing products/services from Company;
not to disclose, copy, distribute, publish, sell, share, or transfer Confidential Information to any third party without prior written consent;
not to use Confidential Information to compete unfairly with Company or to interfere with Company’s business relationships;
to protect Confidential Information with at least reasonable care;
to promptly cease use and delete/return Confidential Information upon Company’s written request.

Confidential Information does not include information that: (a) is or becomes public through no breach of this Agreement; (b) was already lawfully known by Recipient; (c) is lawfully obtained from a third party without restriction; or (d) is independently developed without use of Confidential Information.

Recipient acknowledges that unauthorized disclosure or misuse of Confidential Information may cause irreparable harm for which monetary damages may be inadequate, and Company may seek injunctive relief and other remedies available at law or in equity.

Attorneys’ Fees; Costs

To the fullest extent permitted by law, in any action, proceeding, or dispute arising out of or relating to unlawful User Content, breach of these Terms, misuse of the Services, or the parties’ rights and obligations, the prevailing party shall be entitled to recover its reasonable attorneys’ fees, court costs, expert fees, and other litigation expenses from the non-prevailing party.

For the avoidance of doubt, this provision does not impose any fee or penalty for a lawful consumer review or honest opinion protected by applicable law.

Knowingly False Statements; Indemnification

If a party knowingly publishes or causes to be published a false statement of material fact about the other party’s business, products, services, or conduct, and such statement results in a third-party claim, platform dispute, regulatory complaint, reputational harm, or legal proceeding, the publishing party shall be liable for all damages proximately caused by such conduct, and shall indemnify and hold harmless the harmed party for reasonable attorneys’ fees, costs, and expenses incurred in investigating, responding to, removing, or litigating such false statement, to the fullest extent permitted by law.

This section does not apply to truthful statements, good-faith opinions, or disclosures required by law.